You are not alone

By texting our number, you provide your prior express written consent to receive automated text messages including support messages, daily check-ins, and promotional content about our Premium service. Message frequency varies (up to 1/day for free users). Message and data rates may apply. Consent is not required for purchase of free services. Text STOP to cancel. Text HELP for help.

Terms of ServiceLast Updated: 10/10/2025Service DescriptionCharles Huenergardt ("we," "us," "our") provides automated text message-based divorce support coaching services. By using our service, you agree to these terms.How the Service Works1. Free Tier: One daily check-in message
2. Premium Tier ($10/month): Unlimited text message supportText Message Consent & TCPA Compliance
Express Written Consent
By providing your phone number and texting our service number, you provide your prior express written consent to receive:- Automated text messages from Charles Huenergardt Divorce Support Services
- Informational messages, support responses, and daily check-ins
- Marketing/promotional messages about our Premium subscription service
- Transactional messages related to your use of our serviceThis consent applies to the specific phone number you provide.Automated Technology
You understand and agree that:- Messages may be sent using an automatic telephone dialing system (ATDS)
- Messages may be prerecorded or artificial voice messages
- You may receive calls or texts using automated technologyNot Required to Consent
For Free Tier: Consent to receive texts is not required as a condition of purchasing any goods or services. You may opt out at any time and still access free tier services by texting us manually.
For Premium Tier: Consent to receive unlimited texts is part of the Premium service. However, you may cancel your Premium subscription and revert to free tier at any time.Message Frequency- Free Tier: Up to 1 automated message per day, plus responses when you text us
- Premium Tier: Variable frequency. You initiate conversations as needed; we respond. May include occasional service updates.Opt-Out Instructions
You may revoke your consent and opt out at any time by:- Texting STOP to our service number
- Texting UNSUBSCRIBEAfter opting out:
- You will receive one final confirmation message
- You will no longer receive automated messages
- Free tier users can still manually text us for supportHelp & Support
For assistance, text HELPCarrier Disclaimers
Message and data rates may apply based on your mobile plan. Carriers are not liable for delayed or undelivered messages. Supported carriers: AT&T, T-Mobile, Verizon, Sprint, and most major U.S. carriers.Phone Number Changes
You must notify us if you change your phone number or discontinue it. We are not responsible for messages sent to an old/reassigned number.Privacy
See our Privacy Policy for how we protect and use your phone number and message content.Subscription Terms- Premium subscriptions are $10/month, billed monthly
- You may cancel anytime via your payment provider
- No refunds for partial months
- Service continues until end of billing period after cancellationNot Professional AdviceOur service provides emotional support and general guidance only. We are NOT:
- Licensed therapists or counselors
- Licensed attorneys
- Medical professionalsFor mental health crises, contact the National Suicide Prevention Lifeline (988) or call 911.For legal advice, consult a licensed family law attorney in your jurisdiction.Limitations of LiabilityWe provide support services "as is" without warranties. We are not liable for any decisions you make based on our guidance. You use the service at your own risk.PrivacySee our Privacy Policy for how we handle your information.Changes to TermsWe may update these terms. Continued use after changes constitutes acceptance.

Privacy Policy
Last Updated: 10/10/2025
Information We CollectWhen you use our divorce support service, we collect:Information You Provide:
- Phone number (when you text us)
- Name (if you share it)
- Message content (your conversations with us)
- Email address (if subscribing to Premium)Automatically Collected:
- Message timestamps
- Service usage data
- Payment information (processed by Stripe)
- Mobile carrier informationInformation Collected via Text:
- Your mobile phone number
- Message content and conversation history
- Timestamps of messages
- Mobile carrier information---
How We Use Your InformationWe use your information to:
- Provide divorce support services
- Send daily check-ins and responses
- Process subscription payments
- Improve our service quality
- Comply with legal obligations
- Send service updates and notifications
- Send promotional messages about Premium features (you may opt out)---
Mobile & SMS CommunicationsConsent & Opt-Out:You provide express written consent to receive automated texts by:
- Texting our service number
- Signing up for Premium subscription
- Providing your number during checkoutYou may opt out anytime by texting STOP.How We Use Mobile Data:We use your phone number and messages to:
- Provide divorce support services
- Send daily check-ins (free tier) or conversation responses (Premium tier)
- Process and respond to your inquiries
- Send service updates and notifications---
Data SharingWe do NOT sell your personal information.We share data only with:
- Stripe: For payment processing (Premium subscribers)
- Twilio: For SMS message delivery (necessary for service)
- Law enforcement: If required by valid legal processWe do NOT:
- Sell your phone number to third parties
- Share your messages with marketers
- Use your number for unrelated marketing---
Your RightsYou may:
- Request deletion of your data (text "DELETE" or email us)
- Opt out of messages anytime (text "STOP")
- Request a copy of your data (email us)---
Data RetentionWe retain your messages and data for:Active users:
- Messages retained during service use for context and quality
- Phone numbers kept for service deliveryAfter opt-out:
- Messages deleted within 90 days unless required for legal/billing purposes
- Phone numbers retained for billing/tax records (Premium users) for 7 yearsPayment records:
- 7 years (tax/legal requirements)---
SecurityWe use industry-standard security measures to protect your data. Your messages are transmitted securely and stored with encryption. However, no electronic transmission is 100% secure.---
Third-Party ServicesWe use:
- Stripe for payments (see stripe.com/privacy)
- Twilio for SMS (see twilio.com/legal/privacy)
- n8n for automation (hosted securely)---
Children's PrivacyOur service is not intended for anyone under 18. We do not knowingly collect data from minors.---
California Privacy RightsCalifornia residents have additional rights under CCPA. Contact us to exercise these rights including:
- Right to know what data we collect
- Right to deletion
- Right to opt-out of data sales (we don't sell data)---
Changes to PolicyWe may update this policy. Continued use after changes means you accept the updated policy. We will notify users of material changes via text message.---
Contact UsPrivacy questions? Text PRIVACY to (530) 270-3864